Natalie Young
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As an approved Crittall Specialist Partner, we supply genuine Crittall window handles, locks, stays, hinges and casement fittings for older and current steel windows and doors, subject to availability. Parts are ordered by email, with a minimum order of £150 plus VAT, so our parts service is best suited to larger orders, such as replacing hardware across several windows.
Handles take more wear than many other parts of a Crittall window or door. We supply genuine Crittall window handles and door handles in a range of finishes, subject to availability. This allows you to replace worn hardware or match fittings across several windows and doors without replacing the frames. Window handles are generally supplied in a minimum of five per type, handing and finish.
Crittall window locks help secure your steel windows, while stays and hinges allow opening casements to operate correctly. We handle enquiries for genuine Crittall window locks, peg stays, hinges and casement fittings, subject to compatibility and availability.
Peg stays are generally supplied in a minimum of ten per type, size and finish. We cannot supply individual handles or peg stays, and all parts orders must meet the £150 plus VAT minimum.
If your windows need servicing or repairs rather than a larger parts order, you can also explore our Service Maintenance (OEA) and restoration services.
Metwin supplies genuine Crittall replacement parts through our email ordering service. We do not operate a walk-in parts shop or trade counter.
Our minimum parts order is £150 + VAT, excluding delivery. Window handles generally require a minimum of five per type, handing and finish, while peg stays require ten per type, size and finish. We cannot supply individual handles or peg stays.
Email Stores@metwin.co.uk with:
Please allow 5–7 working days for a response once we have received all the required information.
We deliver to mainland UK only, typically from £12 + VAT depending on parcel size and weight. Some parts are collection-only. Full payment is required before processing, and many parts are made to order. We’ll confirm availability, delivery costs and lead times with your quotation.
We do not supply screws, fixings, glass, silicones or glazing supplies.
Find answers to common questions about ordering Crittall window handles, locks, stays and other replacement parts, including minimum orders, identification, delivery and lead times.
Contact UsOur minimum parts order is £150 + VAT, excluding delivery. Window handles generally require a minimum of five per type, handing and finish, while peg stays require ten per type, size and finish. We cannot supply individual window handles or peg stays.
Yes. We deliver to mainland UK addresses only. Delivery typically costs £12 + VAT per order, depending on parcel size and weight. Some larger or longer parts are collection-only. We will confirm any delivery charges with your quotation.
No. All parts enquiries and orders must be arranged by email at Stores@metwin.co.uk. We do not operate a walk-in shop or trade counter. Please allow approximately 5–7 working days for a response once we have received all the information needed to process your enquiry.
We supply a full range of Crittall parts, including window handles, locks, hinges, and fittings for both steel windows and internal doors.
Our identification service assists you in finding the exact components needed for your Crittall products, ensuring a perfect match.
Yes, we offer parts for both old and new Crittall windows, helping you maintain the integrity of classic installations.
While we focus on supplying parts, we can provide recommendations for skilled installers who can assist with fitting.
Delivery times vary based on the specific parts ordered but we strive to provide efficient and timely service for all requests.




